London, 16 March 2022
Hugo & Cat London has appointed Simon Chapman as Client Partner to boost its client team and technology partnership offering. Simon brings over 15 years of digital experience to the team, having most recently developed the UK Sitecore centre of excellence for AKQA. His team was responsible for the transformative growth in online revenue for Homebase.co.uk, having tripled their online revenues in only two years, rapidly developed a pay & collect solution when the pandemic hit, and provided a stable transition to a new operating model when the time was right.
"We are pleased to welcome Simon to the leadership team at Hugo & Cat. His appointment reflects our commitment to offering the most comprehensive expertise and insight to best serve our clients’ needs. By putting customers at the heart of decision making, we move fast, unlock value and fuel sustainable growth. Simon's focus on digital transformation for his clients through the lens of customer experience makes him a perfect fit for the strategic direction of Hugo & Cat" - Johannes Smith, Founder & CEO
As Client Partner, Simon will put his expertise to work building innovative technology capability and experience led solutions for clients across the financial, healthcare, tourism and manufacturing verticals. Simon is based in London and will be supporting our global Sitecore capability.
"Joining Hugo & Cat was an easy decision for me. Their strategic approach to problem solving meant that I felt confident in their ability to deliver market leading thinking. Their agile process, dedication to working with the best technology and relentless customer focus meant that I knew I could deliver high quality output for my clients. To me, outcomes matter most." Simon Chapman, Client Partner
Simon joined at the end of March and has already started further developing our technology partnerships. He has a particular interest in experience strategy, commerce and composable technologies.
“Simon brings deep knowledge of experience transformation and technology delivery”, said Gareth Osborne, Managing Director of Hugo & Cat London.” He is the perfect fit for Hugo & Cat as we continue to scale our capabilities in these areas and grow our relationship with platform partners such as Sitecore”.