Hugo & Cat and Salesforce announce partnership

LONDON -- 24th January 2019

Hugo & Cat first started integrating with Salesforce in 2007 for Financial Services clients like M&G Investments, and have grown with the platform to now deliver world-class strategic Salesforce guidance and expertise coupled with end-to-end delivery and implementation.

The elevation to consulting partner was driven by client demand for the world’s number 1 CRM system, and Hugo & Cat’s passion for delivering leading customer experiences on behalf of our clients. 2018 saw the initiation of two blue-ribbon Salesforce projects for a US Healthcare provider and a FTSE100 sponsored InsurTech launch in the UK.

The Hugo & Cat US office is consulting for Vizient Inc, providing ongoing analysis and strategic guidance of existing Salesforce infrastructure and leveraging Pardot into the future roadmap of its omnichannel marketing mix.

The London team are leading a unique CRM solution and rapid technical deployment for an exciting InsurTech proposition set to launch in Q1 2019. Highlights of the solution included bespoke Sales Cloud integration with third-party customer service (ZenDesk) and marketing automaton (DotMailer) platforms.

“We’re excited to deepen our relationship with Salesforce, their industry-leading CRM allows us to deliver best-in-class experiences, which is why our clients choose us again and again.” said Gareth Osborne, Hugo & Cat's Head of Technology & Data. “We offer vendor agnostic solutions, but increasingly our clients are choosing Salesforce as their preferred solution, so we are pleased to be officially accredited alongside our existing partnerships with complimentary service providers like Sitecore, Microsoft, ZenDesk and DotMailer”.

Our Salesforce consultants offer a full suite of services related to the Salesforce platform, encompassing advisory services from customer experience strategy and roadmap planning, to technology services, platform optimisation and 24x7x365 support.

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To discover how Hugo & Cat can improve your customer experience and enable you to manage and connect with your customers anytime, anywhere, contact Philip Kassapian.