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Project Manager/Producer

Your skills

• You understand the full digital project lifecycle, including strategy, user experience, content development, creative, rich media, technology and deployment
• You have an excellent grasp of technology, and are confident communicating with tech people about the technical aspects of a project
• You always maintain a confident, professional and friendly attitude towards clients and colleagues
• You are able to grasp the clients’ business objectives and articulate these to the project team
• You are organised and thorough in your approach to project management
• You have a creative and ‘can-do’ approach to problem solving
• You have a no-nonsense attitude, and you prefer to deal in facts and specifics
• You care about delivering what is ‘right’, not just what you’ve been asked for
• You are a fast learner, and are confident about gaining and maintaining a comprehensive understanding of Hugo & Cat’s service offerings, skills and processes

Technical experience

Though this role does not require hands-on coding you will need a good understanding of:

• Server side technologies (e.g. .NET, PHP, Java, SQL)
• Client side technologies (HTML, CSS, Javascript, Flash/Flex)
• Hosting environments
• Web accessibility, W3C standards and the technical aspects of SEO
• Content management platforms (open source or proprietary systems)
• E-commerce and transactional website technology

Areas of responsibility

• Gaining and maintaining a comprehensive knowledge of the clients’ business, their products or services, their market, their people and their culture
• Setting up meetings with clients, providing clear agendas and chairing these meetings
• Clearly documenting outcomes, actions and tasks from meetings
• Taking project briefs from clients and seeking clarification where necessary
• Writing full and detailed project scoping documents, specifications and briefs
• Creating and maintaining project plans, estimates and budgets
• Working with the team and the client to understand and capture technical requirements
• Keeping the client up-to-date and managing their expectations throughout projects
• Helping to identify the most appropriate internal resources for each project
• Assisting in presenting work to clients in a clear, professional and confident manner
• Seeking client feedback and approval where appropriate
• Ensuring deadlines are met and tasks prioritised
• Managing and implementing the quality assurance of projects
• Monitoring project progress and profitability
• Handling third-party suppliers, by obtaining costs and timings and managing relationships
• Carrying out project de-briefs, including financial reports and team feedback
• Undertaking client related administrative tasks and internal management as required

What’s in it for you?

Joining the Hugo & Cat team means joining a group of intelligent and versatile ‘digital natives’. Every day is a new challenge and every client brings a different experience – we work with brands as diverse as British Library, Microsoft, Sony and Nokia.

You won’t be asked to just follow a pre-produced process or churn out another version of something we did a few months ago. At every stage you will have the opportunity to work at the heart of projects, being involved in the initial ideas generation, the scoping, technical planning, creative process and the ‘magic’ bit where it all comes together to create a great brand experience.

You’ll work with a strong team that is hugely concerned with the quality of our work and not impeded by unnecessary layers of process. And you will work with clients who trust us and rely on us to deliver great work. This role will be challenging, even for the most organised of individuals, but also hugely rewarding. If you are looking for that challenge and think you could add value to the team then we’d love to hear from you.

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